Service center

Working non-stop, 24 hours a day, 7 days a week, the lubrication and parts naturally experience wear and tear. It is therefore recommended to service them every 4-5 years.

Where can I get my watch serviced ?

To service your H. Moser & Cie, we recommend:

Sending it to the manufacture. Please contact us before sending so that we can organize the shipment for you.

  • Sending it to the manufacture. Please contact us before sending so that we can organize the shipment for you.
  • Bringing it to an authorized retailer. Our retailers can be found here.
  • Sending it to one of our service centres.

China

Prime Time Service - Shanghai Golden Bell Center

Room 1302, Level 13, Golden Bell Plaza, No.98, Huaihai Road, Huangpu District Shanghai

021-60919588

Prime Time Service - Shanghai Watch & Clock Center

No.34, Yandang Road, Shangai

021-63845283

Prime Time Service - Shanghai Yangtze Center

Level 2, Building 7, Yangtze International Enterprise Plaza, 268 Linxin Road, Changing District, Shangai

4006700168

Prime Time Service- Beijing HDL New World Center

6/F,New World Taihua Building, No.5, Chongmen Wai Sreet, Dongcheng District, Beijing

010-65256100

Prime Time Service- Beijing HDL WFJ Center

G/F,Danrao Building, No.172, Wangfujing jie, Dongcheng District, Beijing

010-65250406

Prime Time Service- Chengdu Xinyu Sanbao Watch Center

1F, Aerosapce Science and Technology Building, No.7, xinguanghua Street, Jinjiang district, Chengdu City, Sichuan province

028-86744169

Prime Time Service- Shenyang Qiulin Center

3F, Qiulin Building, No.90, Zhongshan Road, Heping district, Shenyang city, liaoniang province

024-23412499

Prime Time Service- Harbin Post Center

2F,No.51 Jianshe Street, Nangang District, Harbin city, Heilongjiang Province

0451-84648200

Dubai

Swiss Watch Services

Capricorn Tower,11th floor, Sheikh Zayed Road P.O. Box 2123 Dubai United Arab Emirates

info@swisswatchservices.ae 04-5119911 / 04-45114488

Hong-Kong

MELB Asia Limited

17th Floor Zoroastrian Building 101 Leighton Road Causeway Bay Hong Kong

hmoser@melb-asia.com +85228875518

Italy

Servizi Alta Orologeria srl

Via Albricci 9 20122 Milano Italy

laboratorio@servizialtaorologeria.com +39 02 365 03 186

Japan

EXEX CO., LTD

Plaza Ginza Building 6F  8-4-27 Ginza, Chuo-ku 1040061 Tokyo Japan

moserwatchesjapan@gmail.com +81 3 6274 6120

Thailand

Pendulum Service Centre Co. Ltd.

518/5 Maneeya Center 9th Fl., Ploenchit Rd. Lumpini, Patumwan Bangkok 10330 Thailand

toey@pendulum.co.th

USA

ZWR

1940 W. Market St. York, PA 17404 Pennsylvania

zimmermanwatchrepair@gmail.com +1 717 873 32 40

Are you looking for more information ?

  • USER MANUALS

    Please find H. Moser & Cie.’s user manuals listed below. To find the one corresponding to your watch you can use the search field or the filters and download the document.

    Enter
  • Q&A

    Test description

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  • Maintenance guide

    Discover

Want to find out more ?

Our concierge service is available to answer any questions you may have.